Committed to offering the highest level of security.
Digital token protects your online and mobile banking transactions giving you peace of mind.
We recognize how important mobile banking security is for you, so we are adding an additional layer of security to authenticate your transactions by using digital token.
Digital token is an application that you download on your smartphone. It works without the need for internet and provides you with the 6 digits passcode that you need for online and mobile banking transactions that require additional layer of authentication.
When to use digital token
You will use it for all the mobile transactions that require additional layer of authentication:
- All bill payments and fund transfers above AED 25,000 (this excludes your own account transfers).
How to use digital token
You will use it together with your 4-digit token PIN that you need to create in CBD Online Banking (under Online Settings). This way, authentication is based on something you know (4-digit token PIN) and on something you have (6-digit number generated by the digital token app). When you open the app on your smartphone, it will display a random number, which you will enter as your passcode.
Activating your Digital Token
Download the RSA Secure ID app on your smartphone. To complete the process, please ensure that your mobile number is registered and updated with CBD.
Login to CBD Online Banking and place your request for digital token that you will find under Services section.
Enter the Binding/Device ID that you will find in the app, under Information details. It will link the digital token to your online banking User ID.
Once you bind the token, you will receive a call from a CBD customer agent to verify your request, followed by a SMS with the link.
Generate 4-digit token PIN in CBD Online Banking, under Online Settings.